The best AI therapist
answering service.
Every new-client call answered with empathy. Every appointment booked in your EHR. Every crisis routed in seconds. Frontdesk is HIPAA-compliant, BAA-backed, and runs 24/7.
AI answering for therapy practices, done right.
Therapists in private practice face a hard tradeoff. Clients call between sessions, after hours, during weekends. Most calls are intake requests, scheduling, or insurance questions. Picking up means breaking deep work. Not picking up means losing the client to the next practice on the list.
An AI therapist answering service handles intake, scheduling, and routine questions while you focus on sessions. The right one is HIPAA-compliant, BAA-backed, and explicitly stops short of clinical guidance.
Frontdesk runs 24/7, books into SimplePractice, TherapyNotes, and Headway, detects crisis language and routes to 988 or your on-call line, and bills a flat $109/month with no per-call surcharge.
Everything a great AI Therapist Answering Service does. At 1/10th the cost.
HIPAA-compliant from day one
Therapists get BAA-backed call handling. PHI is encrypted, access-controlled, and audit-logged. SOC 2 Type II and HITRUST-aligned.
Intake without intrusion
AI collects new-client intake (name, contact, insurance, presenting concern) without clinical questions. Clients feel cared for, not interrogated.
Books into SimplePractice, TherapyNotes, Headway
Native sync. Appointments land in your EHR, contact records update, and you walk into session ready.
Crisis routing built in
AI listens for crisis language and immediately routes to 988, on-call clinician, or your configured emergency line. Never tries to provide counseling.
Bilingual on every plan
English and Spanish standard. AI detects language at the first word. Match the demographic of your community.
Flat $109/month, all in
No per-call fees, no per-minute charges. HIPAA, BAA, sync, bilingual. Everything included.
AI Therapist Answering Service tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Popular use cases
Frontdesk vs other AI therapist answering services.
| Capability | Whippy | AgentZap | Frontdesk AI |
|---|---|---|---|
| BAA included | Yes | Yes | Yes |
| SimplePractice + TherapyNotes sync | Limited | Yes | Native |
| Crisis routing to 988 | Manual | Configurable | Built in |
| Bilingual standard | Premium | Premium | Yes |
| Pricing | Varies | $109/mo | $109 flat |
FAQ
AI Therapist Answering Service FAQs
Common questions about AI Therapist Answering Service. If you don't see your question, our team can walk you through it.
Contact supportFrontdesk is the best AI therapist answering service for solo and small-group practices that want HIPAA-compliant call handling with native EHR sync and built-in crisis routing. Whippy and AgentZap are also strong; pick based on EHR integration and bilingual needs.
AI answering for your therapy practice.
HIPAA-compliant.
BAA included, SimplePractice and TherapyNotes sync, crisis routing built in. Free 7-day trial.