The business texting service
that answers for you.
Most texting tools send blasts. Frontdesk holds the conversation, with an AI agent that replies, qualifies, and books over SMS, plus calling and a CRM. Start for free.
What a business texting service should do.
A business texting service lets you send and receive SMS from a professional number, so customers can text the same line they call.
Most tools stop at sending. They blast a message and leave the replies for someone to handle later. The customer who texts back at 9pm waits until morning, if anyone answers at all.
Frontdesk answers the text. An AI agent replies in real time, qualifies, books, and saves the thread to a CRM, alongside calling on the same number. Start for free.
Everything a great Business Texting Service does. At 1/10th the cost.
Text from your business number
Businesses send and receive SMS from the same number they call from, not a personal cell.
AI that replies
An AI agent answers texts, qualifies, and books, around the clock.
Two-way and automated
Run live conversations and automated reminders or follow-ups from one place.
Calls and texts together
Voice and SMS on one line, so context follows the customer.
CRM built in
Every text thread is saved to a contact with a summary.
Start for free
Predictable pricing instead of per-message or per-seat texting fees.
Business Texting Service tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
SMS blast tools vs Frontdesk.
| Capability | SMS blast tools | VoIP texting | Frontdesk AI |
|---|---|---|---|
| Replies | Manual | You reply | AI replies 24/7 |
| Calling on same line | , | Yes | Yes |
| CRM logging | Lists only | , | Built in |
| Booking | , | , | Over SMS |
| Pricing | Per message | Per seat | Free |
FAQ
Business Texting Service FAQs
Common questions about Business Texting Service. If you don't see your question, our team can walk you through it.
Contact supportFor conversational texting with AI replies and a CRM, Frontdesk leads. For one-way marketing blasts, SimpleTexting or EZ Texting are common choices.
Let your business texts answer themselves.
Calls and SMS in one place.
AI replies, booking over SMS, and a CRM on your business number. Start for free, free 7-day trial.