Business Texting Service for Support
Customers text in and the AI answers instantly, with every thread saved to the CRM.
What you lose without Business Texting Service (Support).
Slow text replies
No after-hours coverage
No record of threads
Business Texting Service tuned for Support.
Text from your business number
Support send and receive SMS from the same number they call from, not a personal cell.
AI that replies
An AI agent answers texts, qualifies, and books, around the clock.
Two-way and automated
Run live conversations and automated reminders or follow-ups from one place.
Calls and texts together
Voice and SMS on one line, so context follows the customer.
CRM built in
Every text thread is saved to a contact with a summary.
Start for free
Predictable pricing instead of per-message or per-seat texting fees.
FAQ
Business Texting Service for Support FAQs
Common questions about Business Texting Service for Support.
Contact supportFor a service that answers texts with AI and logs them to a CRM, Frontdesk is a strong pick for free. Dedicated SMS tools like SimpleTexting focus on blasts rather than conversations.
Other Business Texting Service use cases
Deploy your Business Texting Service for Support today.
Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.