Multi-Location Retail Phone System
Frontdesk routes one number to many stores. AI routes by store name, ZIP, or customer location.
What you lose without Phone System for Retail Stores (Multi-Location).
Per-store numbers confusing
No central routing logic
Reporting fragmented
Phone System for Retail Stores tuned for Multi-Location.
AI handles routine customer calls
Multi-Location get an AI agent that answers store hours, location, return policy, gift card balance, and in-stock questions. The team stays on the floor.
POS-aware routing
Integrates with Shopify, Square, Lightspeed, Clover. Calls land with order context, inventory data, and customer history.
Multi-location routing
One number, many stores. AI routes by store name, ZIP, or customer location.
After-hours and holiday coverage
Stores close at 9pm. Calls do not stop. Frontdesk runs 24/7 on the same flat plan.
Two-way SMS to recover sales
AI sends text follow-ups, order updates, and abandoned-cart reminders. Builds repeat business.
Start for free
No per-seat pricing. No per-call fees. Add unlimited locations and team members on one plan.
FAQ
Multi-Location Retail Phone System FAQs
Common questions about Multi-Location Retail Phone System.
Contact supportmulti-location need a phone system that handles routine customer calls (hours, location, returns, gift cards) without pulling staff off the floor. Multi-location routing, POS integration, and after-hours coverage matter most.
RingCentral and Dialpad are general VoIP systems priced per seat. Frontdesk is purpose-built for retail with AI handling routine calls, POS-aware routing, and flat pricing.
Yes. One number, every store. AI routes by store name, ZIP code, or customer location. Central reporting on call volume, intent, and outcomes per location.
Frontdesk connects to Shopify, Square, Lightspeed, and Clover. When a customer calls, the AI sees their order history, current orders, and loyalty status before answering.
Frontdesk is flat-priced. No per-call fees on Black Friday, no per-minute surcharge during holiday season. AI handles volume that would crush per-minute pricing.
Other Phone System for Retail Stores use cases
Deploy your Multi-Location Retail Phone System today.
Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.