Frontdesk
Square

Phone System for Square POS

Frontdesk integrates with Square POS. Customer order context, loyalty data, and transaction history available on every call.

The problem

What you lose without Phone System for Retail Stores (Square).

Square businesses run lean

No phone agent that knows the customer

Loyalty data not used on calls

How Frontdesk solves it

Phone System for Retail Stores tuned for Square.

AI handles routine customer calls

Square get an AI agent that answers store hours, location, return policy, gift card balance, and in-stock questions. The team stays on the floor.

POS-aware routing

Integrates with Shopify, Square, Lightspeed, Clover. Calls land with order context, inventory data, and customer history.

Multi-location routing

One number, many stores. AI routes by store name, ZIP, or customer location.

After-hours and holiday coverage

Stores close at 9pm. Calls do not stop. Frontdesk runs 24/7 on the same flat plan.

Two-way SMS to recover sales

AI sends text follow-ups, order updates, and abandoned-cart reminders. Builds repeat business.

Flat $65/month

No per-seat pricing. No per-call fees. Add unlimited locations and team members on one plan.

FAQ

Phone System for Square POS FAQs

Common questions about Phone System for Square POS.

Contact support

square need a phone system that handles routine customer calls (hours, location, returns, gift cards) without pulling staff off the floor. Multi-location routing, POS integration, and after-hours coverage matter most.

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