How does Frontdesk handle maintenance emergencies?

Keyword detection on words like "leak", "flood", "no heat", "no power", "lockout". The call escalates through a cascading list (assigned super, backup, on-call PM) until someone picks up. The work order is logged to your management software automatically.

Does it work with AppFolio, Buildium, Yardi, RealPage?

Yes. Native integrations with AppFolio, Buildium, Yardi, RealPage, Rent Manager, and Propertyware. Work orders, leasing data, and tenant notes sync in real time.

How much does it cost vs hiring a leasing agent?

A leasing agent runs $40,000 to $65,000 per year fully loaded. Frontdesk is $65/month with no after-hours premium. Most portfolios pay back the cost in the first month from leases captured outside business hours.

Can the AI handle bilingual residents?

Yes. English and Spanish are standard. 18 additional languages available. The AI detects caller language automatically and switches seamlessly.

Built for Student Housing

Property Management Answering Service for Student Housing

Frontdesk for student housing handles leasing tour scheduling, parent calls, and maintenance triage across the academic calendar.

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The problem

What Student Housing lose without Property Management Answering Service.

Leasing season swamps staff

Parent calls during business hours

Maintenance after-hours peaks

How Frontdesk solves it

Property Management Answering Service tuned for Student Housing.

Tenant calls answered in under 2 rings

Maintenance, leasing, complaints, rent questions. Student Housing get human-quality answers from an AI trained on your portfolio.

Emergency triage with cascading dispatch

AI detects "leak", "flood", "no heat", "lockout" and triggers a cascading transfer: super → backup tech → manager. Until someone picks up.

Live showings booked on the call

Frontdesk qualifies prospective renters, checks your calendar, and books a tour in the same conversation. No callback required.

Integrates with property management software

AppFolio, Buildium, Yardi, RealPage, Rent Manager, Propertyware. Work orders, leasing data, and resident notes sync automatically.

24/7 coverage including overnight emergencies

Your team logs off. Frontdesk does not. Same training, same voice, same escalation rules.

Bilingual English and Spanish on every plan

Detect caller language automatically. Serve every resident, every prospect. Bilingual coverage is standard.

FAQ