Frontdesk
Built for E-commerce Stores

Comment-to-DM Automation for E-commerce Stores

Run a product reel, set a keyword, and Frontdesk DMs everyone who comments with the link and a real conversation, then captures the buyer.

The problem

What E-commerce Stores lose without Comment-to-DM Automation.

Viral reels driving comments but no sales

Promo links buried in comment threads

No record of who wanted the offer

Manual DMing thousands of commenters

How Frontdesk solves it

Comment-to-DM Automation tuned for E-commerce Stores.

Triggers a DM from any comment

When someone comments your keyword, E-commerce Stores send them a DM automatically and start a real conversation.

Keeps the conversation going

The DM is not a dead-end link. Frontdesk answers follow-up questions, qualifies the lead, and books if they are ready.

Captures the lead

Name, contact details, and intent land in your CRM the moment the DM turns into a conversation.

Works across channels

A comment-to-DM lead who later texts or calls shows up as one person on one timeline.

Sends the link or the offer

Deliver the coupon, guide, or booking link instantly, then keep talking.

Hand off to a person

Pull any thread into a human conversation the moment it needs one.

FAQ

Comment-to-DM Automation for E-commerce Stores FAQs

Common questions about Comment-to-DM Automation for E-commerce Stores.

Contact support

When someone comments a keyword on your post or reel, the system automatically sends them a direct message. Frontdesk takes it further by holding a real conversation, qualifying the lead, and capturing their details.

Deploy your Comment-to-DM Automation for E-commerce Stores today.

Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.

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