A VoIP call starts by digitizing your voice into small data packets. Those packets travel over the internet to the recipient, where they are reassembled into sound in real time. The whole round trip happens in milliseconds.
Setup needs nothing more than an internet connection and a device: a desk phone, a computer, or a mobile app. The provider handles the routing, numbering, and connection to the public phone network.
Frontdesk gives you a business number answered by an AI receptionist that picks up every call, qualifies the caller, books the appointment, and logs the whole conversation to your CRM.