HIPAA-Compliant Answering for Therapy
Frontdesk for therapy practices. BAA included, SimplePractice and TherapyNotes sync, crisis routing built in.
What you lose without HIPAA-Compliant Answering Service (Therapy Practices).
Therapy intake calls clinical
Crisis routing critical
After-hours coverage hard
HIPAA-Compliant Answering Service tuned for Therapy Practices.
BAA included on every plan
Therapy Practices get a Business Associate Agreement before the first call. SOC 2 Type II and HITRUST-aligned by default.
PHI encrypted end-to-end
In transit (TLS 1.3) and at rest (AES-256). Audit logs on every access. Role-based permissions standard.
Designated compliance officer
Internal audits, policy updates, and breach-response procedures handled by a dedicated HIPAA Compliance Officer.
Secure call recording and storage
Recordings encrypted, access-controlled, and retained per your policy (12 months default, up to 7 years configurable).
Crisis routing for behavioral health
AI detects crisis language and routes immediately to 988, on-call clinician, or your configured emergency line.
Integrates with EHR and PM software
SimplePractice, TherapyNotes, Athenahealth, Epic, Cerner. Calls become structured records inside your existing system.
FAQ
HIPAA-Compliant Answering for Therapy FAQs
Common questions about HIPAA-Compliant Answering for Therapy.
Contact supportThree things. (1) A Business Associate Agreement (BAA) with the provider. (2) Encryption of PHI in transit and at rest. (3) Access controls, audit logs, and breach-response procedures. Frontdesk delivers all three on the base plan.
Deploy your HIPAA-Compliant Answering for Therapy today.
Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.