Frontdesk
Definitions fact sheet

What is an AI answering service?

An AI answering service for property management is a virtual receptionist that answers every inbound call 24/7, handles routine resident and prospect questions, triages maintenance, and escalates to staff only when needed.

A 24/7 virtual receptionist trained on your portfolio.

By the numbers

24/7

call coverage

95%

of routine calls handled end to end

Frontdesk product data

Free

starting monthly cost

Frontdesk pricing, 2026

How it differs from a human service

Unlike a human answering service that bills per minute and reads from a script, an AI answering service answers instantly, never holds, books actions directly, and scales to unlimited concurrent calls at a flat cost.

Never miss another tenant call

Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.

FAQ

More on what is an ai answering service?

Common follow-up questions property managers ask.

Contact support

Yes. It answers consistently from a trained knowledge base, follows your escalation rules, and logs every call.

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