Frontdesk
Definitions fact sheet

What is tenant screening?

Tenant screening is the process of evaluating a rental applicant through credit, income, rental history, and background checks to assess their ability to pay and likelihood of being a reliable resident.

Evaluating applicants before you sign.

By the numbers

4

core checks: credit, income, history, background

days

screening can add to the timeline

support

AI provides during the process

Keeping applicants engaged during screening

Screening delays are a common point of application drop-off. AI answers applicant questions about documents and status instantly so applicants do not stall or abandon.

Never miss another tenant call

Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.

FAQ

More on what is tenant screening?

Common follow-up questions property managers ask.

Contact support

Screening itself runs through specialized providers; AI supports the process by answering questions and keeping applicants moving.

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