Frontdesk
Built for Brick-and-Mortar

Retail Answering Service for Brick-and-Mortar

Retail answering for brick-and-mortar. Frontdesk handles routine customer calls so staff stays on the floor.

The problem

What Brick-and-Mortar lose without Retail Answering Service.

Staff pulled off floor by phone

Hours/location FAQs constant

Inventory checks repetitive

How Frontdesk solves it

Retail Answering Service tuned for Brick-and-Mortar.

Picks up while you serve customers

Brick-and-Mortar get an AI receptionist that handles hours, location, returns, and order questions so the team stays on the floor.

POS-integrated

Shopify, Square, Lightspeed, Clover. AI knows orders, inventory, customer history before answering.

Multi-location aware

Routes by store name, ZIP, or customer location. Central reporting on call volume and outcomes.

After-hours coverage included

Customers call before opening, after closing, during holidays. Frontdesk runs 24/7 on the same flat plan.

Bilingual on every plan

English and Spanish standard. Detect language at the first word.

Flat $65/month

No per-call fees, no per-minute charges. Compare to Smith.ai or Ruby at $300+/month.

FAQ

Retail Answering Service for Brick-and-Mortar FAQs

Common questions about Retail Answering Service for Brick-and-Mortar.

Contact support

Hours, location, return policy, gift card balance, in-stock checks, order status, appointment booking. Plus product recommendations and cart-recovery follow-up.

Deploy your Retail Answering Service for Brick-and-Mortar today.

Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.

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