Automating intake coordination
An intake coordinator makes sure no inquiry is missed and every client is screened and booked. AI does this instantly, 24/7, at a fraction of a salary, giving even solo practices professional intake coverage.
Definitions fact sheet
What is an intake coordinator?
An intake coordinator is the person who handles new client inquiries: answering questions, screening for fit, collecting insurance and logistics, and booking the first session. AI now performs the routine intake-coordinator role automatically and around the clock.
The role AI now fills for practices.
By the numbers
inquiries
first point of contact
screen
and collect logistics
book
the first session
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
It performs the routine intake role, response, screening, and booking, escalating clinical judgment to the therapist.