Frontdesk
Built for E-commerce Stores

WhatsApp Business Automation for E-commerce Stores

WhatsApp is the default support channel in many markets. Frontdesk answers order and product questions instantly and logs every buyer to your CRM.

The problem

What E-commerce Stores lose without WhatsApp Business Automation.

Order questions waiting hours for a reply

Cart abandonment with no follow-up

No CRM record of WhatsApp buyers

Per-contact pricing on other tools

How Frontdesk solves it

WhatsApp Business Automation tuned for E-commerce Stores.

Answers WhatsApp instantly

E-commerce Stores reply to every WhatsApp message in seconds, around the clock, in the customer's language.

Qualifies and books

The AI asks your qualifying questions and books appointments live inside the WhatsApp thread.

Bilingual by default

English and Spanish on every plan, so WhatsApp-first customers are answered in their language.

One inbox with calls and DMs

WhatsApp sits on the same timeline as SMS, Instagram, email, and phone calls.

CRM sync on every chat

Each WhatsApp conversation logs to HubSpot, Salesforce, or Pipedrive automatically.

Human takeover

A teammate can step into any WhatsApp thread instantly.

FAQ

WhatsApp Business Automation for E-commerce Stores FAQs

Common questions about WhatsApp Business Automation for E-commerce Stores.

Contact support

Connect your WhatsApp Business number and Frontdesk answers incoming messages automatically using your knowledge base, qualifies the lead, books appointments, and syncs to your CRM.

Deploy your WhatsApp Business Automation for E-commerce Stores today.

Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.

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Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.

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