Automate WhatsApp
and answer every chat.
Frontdesk replies to WhatsApp Business messages the moment they arrive, qualifies the lead, books the appointment, and logs it to your CRM. Bilingual and 24/7, with the same AI handling your calls and texts.
WhatsApp automation that closes the loop.
For a lot of customers, WhatsApp is the only channel they use. A slow reply there is a lost sale, and after-hours messages pile up unanswered.
Frontdesk answers WhatsApp instantly, qualifies the lead in plain language, books an appointment if they are ready, and captures everything to your CRM.
The same AI also handles your calls, texts, email, and social DMs, so a WhatsApp lead who later calls is one person on one timeline.
Everything a great WhatsApp Business Automation does. At 1/10th the cost.
Answers WhatsApp instantly
You reply to every WhatsApp message in seconds, around the clock, in the customer's language.
Qualifies and books
The AI asks your qualifying questions and books appointments live inside the WhatsApp thread.
Bilingual by default
English and Spanish on every plan, so WhatsApp-first customers are answered in their language.
One inbox with calls and DMs
WhatsApp sits on the same timeline as SMS, Instagram, email, and phone calls.
CRM sync on every chat
Each WhatsApp conversation logs to HubSpot, Salesforce, or Pipedrive automatically.
Human takeover
A teammate can step into any WhatsApp thread instantly.
WhatsApp Business Automation tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Popular use cases
Manual WhatsApp vs Frontdesk.
| Capability | Manual | Away message | Frontdesk AI |
|---|---|---|---|
| Response time | Minutes to hours | Generic only | Instant conversation |
| Qualifies the lead | If staffed | , | Every time |
| Books appointments | Back and forth | , | In the chat |
| Bilingual | If staffed | , | Standard |
| CRM record | Rarely | , | Automatic |
FAQ
WhatsApp Business Automation FAQs
Common questions about WhatsApp Business Automation. If you don't see your question, our team can walk you through it.
Contact supportA WhatsApp Business number. Frontdesk handles the connection during setup, then starts answering messages with your knowledge base.
Answer WhatsApp.
Automatically.
Free 7-day trial. Instant bilingual replies, live booking, CRM sync. Start for free.