Can the AI handle medical questions?

AI handles scheduling, refill requests within protocol, lab result inquiries, and general office questions. Clinical decisions route to the provider.

What about HIPAA compliance?

BAA included. SOC 2 Type II. PHI encrypted in transit and at rest. Audit logs standard.

Does it integrate with my EHR?

Native sync with Athenahealth, Epic, Cerner, eClinicalWorks, Practice Fusion, NextGen. Custom integrations available.

How does it handle medical emergencies?

AI detects emergency language (chest pain, severe bleeding, breathing) and routes to 911 or your protocol immediately. Never attempts clinical guidance.

Built for OB/GYN

Answering Service for Medical Offices for OB/GYN

Frontdesk handles OB/GYN booking, prenatal scheduling, and sensitive intake with empathy-tuned voice.

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The problem

What OB/GYN lose without Answering Service for Medical Offices.

Prenatal scheduling complex

Sensitive intake

Pregnancy emergency triage

How Frontdesk solves it

Answering Service for Medical Offices tuned for OB/GYN.

HIPAA + BAA on day one

OB/GYN get encrypted PHI handling, SOC 2 Type II, and BAA before the first call.

Patient calls answered 24/7

Appointment booking, refill triage, lab result inquiries, intake. AI handles 95%.

EHR sync (Athenahealth, Epic, Cerner)

Native integrations with Athenahealth, Epic, Cerner, eClinicalWorks, Practice Fusion.

Crisis routing built in

Detects chest pain, severe symptoms, mental health crises. Routes to 911, on-call MD, or your protocol.

Bilingual on every plan

English and Spanish standard. 18 more languages available.

Flat $109/month

Compare to medical answering services at $300 to $1,500/month with HIPAA premiums.

FAQ