Frontdesk
Built for Urgent Care

Answering Service for Medical Offices for Urgent Care

Frontdesk handles urgent care intake, symptom triage, and on-call provider routing.

The problem

What Urgent Care lose without Answering Service for Medical Offices.

Symptom triage critical

After-hours coverage

On-call routing complex

How Frontdesk solves it

Answering Service for Medical Offices tuned for Urgent Care.

HIPAA + BAA on day one

Urgent Care get encrypted PHI handling, SOC 2 Type II, and BAA before the first call.

Patient calls answered 24/7

Appointment booking, refill triage, lab result inquiries, intake. AI handles 95%.

EHR sync (Athenahealth, Epic, Cerner)

Native integrations with Athenahealth, Epic, Cerner, eClinicalWorks, Practice Fusion.

Crisis routing built in

Detects chest pain, severe symptoms, mental health crises. Routes to 911, on-call MD, or your protocol.

Bilingual on every plan

English and Spanish standard. 18 more languages available.

Flat $109/month

Compare to medical answering services at $300 to $1,500/month with HIPAA premiums.

FAQ

Answering Service for Medical Offices for Urgent Care FAQs

Common questions about Answering Service for Medical Offices for Urgent Care.

Contact support

Frontdesk for medical practices with HIPAA + BAA, native EHR sync, and crisis routing. WellReceived and notifyMD lead the human-only category.

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