Hosted VoIP is a phone system where the provider runs everything in the cloud: the call switching, the numbers, the features, and the maintenance. You connect your devices and start calling.
The model suits businesses that want a full phone system without managing servers. Updates, scaling, and reliability are the provider's job, billed as a flat monthly service.
Frontdesk gives you a business number answered by an AI receptionist that picks up every call, qualifies the caller, books the appointment, and logs the whole conversation to your CRM.