Lead Alerts: never miss
a hot lead
Frontdesk pings the right team member the moment a hot lead lands — by Slack, SMS, mobile push, or email. AI-scored urgency means you only get alerted for the ones that matter.
Lead alerts close the gap between "a hot lead landed" and "the right rep called them back."
Lead alerts are real-time notifications that route hot leads to the right team member the moment they’re detected. Unlike email notifications that drown in inbox volume, lead alerts use AI-scored urgency to fire only for high-intent signal — and reach your team via Slack, SMS, or mobile push.
Frontdesk surfaces signal from every channel — calls, texts, chat, email, forms — and routes by round-robin, territory, or specialty with snooze-and-escalate rules built in. If the first responder doesn’t act, the alert escalates to backup automatically.
For sales teams, real estate agents, and any business where response time decides who wins the deal, lead alerts are the difference between a closed customer and a lost one.
Everything a great Lead Alerts does — at 1/10th the cost.
Alerts the right person instantly
When a hot lead lands for your team, the right team member gets pinged — by Slack, SMS, push, or email — in seconds.
AI-scored urgency
Alerts triggered by AI-detected intent — not by every form submission.
Cross-channel signal
Surfaces signal from calls, texts, chat, email, and forms — one alert system, every channel.
Mobile-first delivery
Push, SMS, Slack mobile — the alert reaches your team wherever they are.
Smart routing
Round-robin, by-specialty, by-territory — the right person gets the alert every time.
Snooze + escalate
If the first responder doesn’t act, the alert escalates to backup automatically.
Lead Alerts tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Popular use cases
Why teams replace email notifications first.
| Capability | Email Notifications | Generic Slack Bots | Frontdesk AI |
|---|---|---|---|
| AI-scored urgency | — | Limited | ✓ |
| Mobile push | Generic | Limited | ✓ |
| Smart routing | — | Round-robin | AI intent-based |
| Snooze + escalate | — | Limited | ✓ |
| Cross-channel signal | Email only | Limited | Every channel |
FAQ
Lead Alerts FAQs
Common questions about Lead Alerts. If you don't see your question, our team can walk you through it.
Contact supportLead alerts are real-time notifications that fire when a hot lead lands — routing the alert to the right team member via Slack, SMS, mobile push, or email with AI-scored urgency.
Deploy lead alerts today.
Win on speed.
Connect your channels, set routing rules, and start winning deals on response time.