Frontdesk
Definitions fact sheet

What is a guest card?

A guest card is the record created for each leasing prospect capturing their contact information, preferences, and inquiry details, and it is the foundation for follow-up, tour scheduling, and marketing attribution.

The prospect record that powers leasing follow-up.

By the numbers

record

of every prospect inquiry

30-50%

of inquiries never carded today

Frontdesk operator benchmark, 2026

auto

guest cards AI creates

Capture is the point

A leasing inquiry without a guest card cannot be followed up or attributed. AI creates a complete guest card for every inquiry across every channel, automatically.

Never miss another tenant call

Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.

FAQ

More on what is a guest card?

Common follow-up questions property managers ask.

Contact support

They enable follow-up and attribution. Missing guest cards means lost leads and broken marketing data.

Ready to go live

Get your AI Workforce for free, today.

Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.

No credit card requiredGo live in under 5 minutesCancel anytime