Make confirming effortless
Reminders work best when clients can confirm or reschedule in one tap. AI sends multi-touch reminders and handles the reschedule instantly, so a reminder never turns into a phone-tag chore.
Scheduling fact sheet
Appointment reminder effectiveness
Appointment reminders are highly effective, reducing no-shows by roughly a third when sent reliably by text or call. Multiple reminders and easy one-tap confirmation or rescheduling perform best.
The highest-ROI scheduling tool you have.
By the numbers
~1/3
no-show reduction
Industry data
text
highest-response channel
multi
reminders outperform one
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
FAQ
More on appointment reminder effectiveness
Common follow-up questions operators ask.
Contact supportMore than one, typically a few days out and the day before. Multiple touches beat a single reminder.