Frontdesk
Scheduling fact sheet

Therapy cancellation rate

Cancellations are a routine part of practice, and late cancellations are nearly as costly as no-shows when the slot cannot be refilled. A waitlist plus instant rebooking turns a cancellation into a served client instead of lost income.

A late cancel is a no-show in disguise.

By the numbers

routine

cancellations every week

late

cancels hardest to refill

waitlist

fills the open slot

Refill the slot automatically

A cancellation only costs money if the slot stays empty. Instant outreach to a waitlist fills openings fast. AI manages cancellation policies, waitlists, and rebooking so revenue holds steady.

Never miss another client inquiry

Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.

FAQ

More on therapy cancellation rate

Common follow-up questions operators ask.

Contact support

Apply a clear policy and refill from a waitlist. Automation reaches waitlisted clients the moment a slot opens.

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