Meet clients where they are
Clients increasingly expect to book the way they shop, instantly and online. AI offers around-the-clock scheduling by call, text, and web, so a client never has to wait for office hours to get on the calendar.
Scheduling fact sheet
Online scheduling adoption
A growing majority of clients prefer to book and manage appointments online or by text rather than by phone tag. Practices that offer instant self-scheduling and 24/7 booking capture clients who would abandon a voicemail.
Clients want to book without phone tag.
By the numbers
majority
prefer online/text booking
24/7
booking clients expect
instant
scheduling that converts
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
Yes. It captures clients who will not leave a voicemail and reduces front-desk phone load.