Prevent denials at intake
Many denials come from wrong or missing client and insurance details captured at intake. AI collects accurate, complete information upfront, reducing the eligibility and data errors that cause claims to be denied.
Insurance & Billing fact sheet
Therapy claim denial rate
Mental health claims are denied at a meaningful rate, often due to eligibility errors, missing authorizations, or incorrect client information collected at intake. Accurate intake data is the cheapest way to reduce denials.
Most denials trace back to intake data.
By the numbers
meaningful
mental health denial rate
eligibility
a top denial cause
intake
where accuracy prevents denials
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
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Related therapy facts
Capture accurate insurance and client data at intake. Clean intake data prevents the most common denials.