Collect benefits info upfront
Much of verification time is gathering the client’s insurance details. AI collects accurate insurance information at intake, so verification starts with complete data instead of chasing the client for it.
Insurance & Billing fact sheet
Insurance verification time
Verifying a client’s mental health benefits can take 20 minutes or more per client between calls to payers and benefit checks. Multiplied across a caseload, verification is one of the largest administrative drains on a practice.
Twenty minutes a client adds up fast.
By the numbers
20+ min
per verification
Industry data
per client
repeated for each intake
automate
the intake collection step
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
AI collects complete insurance details at intake to streamline verification, removing the back-and-forth.