Offload the routine billing calls
Copay, statement, and superbill questions are repetitive and predictable. AI answers them accurately at any hour, so therapists and staff are not pulled away from clients to handle routine billing.
Insurance & Billing fact sheet
Therapy billing call volume
Billing and insurance questions generate a steady stream of calls, from coverage and copays to statements and superbills. These routine calls interrupt sessions and admin time, yet most can be answered automatically.
Routine billing calls that interrupt the day.
By the numbers
steady
billing-question call volume
routine
and largely automatable
AI
answers without interruption
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
Yes, for routine questions like copays, statements, and superbills, escalating anything complex to staff.