Be upfront about fees
Clients deciding whether to start therapy need to know the cost. AI quotes fees, copays, and sliding-scale options accurately on first contact and books the client, so price questions become bookings instead of drop-offs.
Insurance & Billing fact sheet
Handling therapy cost questions
Cost is a top concern for prospective clients, and vague or delayed answers lose them. Practices should state fees, copays, and sliding-scale options clearly on first contact, which an AI receptionist can do instantly and consistently.
Price clarity converts price-sensitive clients.
By the numbers
top
prospective-client concern
vague
answers lose the client
instant
clarity that converts
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
Yes. Clear, instant pricing answers convert more inquiries than making clients ask repeatedly.