Frontdesk
Insurance & Billing fact sheet

Sliding-scale and fee questions

Many clients ask about sliding-scale rates and reduced fees, and how a practice responds affects access and conversion. Clear, consistent answers on fee policies, delivered instantly, help practices serve more clients without endless phone back-and-forth.

Access questions that deserve a fast answer.

By the numbers

common

sliding-scale inquiries

access

shaped by the answer

consistent

policy AI applies

Apply fee policy consistently

Sliding-scale questions are sensitive and frequent. AI explains the practice’s fee and sliding-scale policy consistently and compassionately at any hour, so clients get a clear answer and the practice books more of those who fit.

Never miss another client inquiry

Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.

FAQ

More on sliding-scale and fee questions

Common follow-up questions operators ask.

Contact support

Yes. It explains the practice’s fee policy consistently and books clients who qualify.

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