Convert the high-volume sources
Directory and web inquiries arrive at all hours and convert only when answered fast. Instant response to every directory lead turns high-volume sources into booked clients instead of missed calls.
Intake fact sheet
Where therapy clients come from
Therapy clients come primarily from online directories like Psychology Today, professional referrals, insurance panels, and word of mouth. Directory and web inquiries are highest-volume but require fast response to convert.
Directories and referrals lead the way.
By the numbers
directories
top volume source
referrals
highest-trust source
insurance
panel-driven referrals
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
Referrals convert highest, but directories drive the most volume when you respond instantly.