Cloud IVR Software
Frontdesk is a cloud-native IVR platform with conversational AI, visual flow builder, and CRM-aware routing. No on-prem hardware required.
What you lose without IVR Software (Cloud IVR).
On-prem IVR cost is brutal
Hardware upgrades slow
No AI on legacy IVR
IVR Software tuned for Cloud IVR.
Conversational IVR, no menus
Callers speak naturally instead of pressing 1 for sales. Frontdesk understands intent and routes the call. Cloud IVR skip the menu tree.
Visual flow builder
Drag-and-drop routing logic. Build, test, and ship a new call flow in minutes.
Speech recognition in 20+ languages
Native-quality speech recognition. Detects language automatically.
Live calendar booking
Callers book appointments in the IVR. No transfer, no callback, no missed window.
CRM-aware routing
Routes by customer tier, deal stage, or open ticket. The IVR knows who is calling before they explain.
Hand-off to humans when needed
Live transfer with full context handed to the agent. No "tell me again why you called?"
cloud ivr with 100+ calls per week and complex routing needs (multi-department, multi-location, multi-language) get the most out of conversational IVR. Frontdesk handles those flows without the contact-center price tag.
Deploy your Cloud IVR Software today.
Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.