Intake quality drives everything
A work order is only as good as its intake. AI captures complete, structured detail on every request, including access and severity, so technicians arrive prepared and nothing is missed.
Definitions fact sheet
What is a work order?
A work order is the record of a maintenance request, capturing the unit, issue, severity, and access details, and tracking the job from intake through assignment to completion, forming the backbone of maintenance operations.
The unit of maintenance operations.
By the numbers
3-5
work orders per unit per year
Industry data
intake
is the most error-prone stage
auto
work-order creation by AI
Never miss another tenant call
Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.
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Related property management facts
Yes. AI captures the request, structures the detail, and writes the work order into your maintenance system.