Emergency Dispatch Call Handling
Frontdesk dispatches emergencies with location, severity, and caller context pre-loaded.
What you lose without Urgent Call Handling (Emergency Dispatch).
Dispatch delayed by intake
Address re-asked
No severity scoring
Urgent Call Handling tuned for Emergency Dispatch.
Urgency detected in seconds
Emergency Dispatch get AI keyword detection on every call. Emergency language triggers immediate escalation.
Cascading on-call transfer
AI escalates through your rotation: primary on-call → backup → manager. Until someone picks up.
Full context handed off
On-call receives the transcript, address, and severity score before answering.
Configurable urgency rules
Custom keywords per industry: leak, fire, fall, no breath, lockout, fraud.
24/7 coverage
Urgent calls do not respect business hours. Frontdesk runs 24/7 on the same flat plan.
Flat $65/month
Urgent-call handling services charge premium tiers ($200+ extra). Frontdesk is flat.
FAQ
Emergency Dispatch Call Handling FAQs
Common questions about Emergency Dispatch Call Handling.
Contact supportConfigurable per business. Defaults include emergency, lockout, leak, flood, fire, fraud, breach, breathing, broken, blood, pain. Custom keywords supported.
Deploy your Emergency Dispatch Call Handling today.
Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.