What is two-way conversational SMS?

AI replies to customer texts in real time. Not just broadcast. Customers ask questions; AI answers. Higher engagement than email or chat.

Is SMS marketing legal?

Yes with consent. TCPA requires opt-in. Frontdesk handles consent, opt-outs, and DNC compliance automatically.

How is this different from Attentive or Klaviyo?

Attentive is enterprise-priced. Klaviyo SMS is great for Shopify. Frontdesk adds conversational AI on top of broadcast at SMB pricing.

What about cart recovery?

AI sends personalized recovery messages with order context, optimal timing, and conversational follow-up. 30%+ recovery rates.

Shopify

AI SMS Marketing for Shopify

Frontdesk integrates with Shopify for product, order, and customer-context SMS.

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The problem

What you lose without AI SMS Marketing (Shopify).

Shopify SMS apps fragmented

No conversational AI

No two-way SMS

How Frontdesk solves it

AI SMS Marketing tuned for Shopify.

Personalized SMS by AI

Shopify get AI that personalizes each text based on customer behavior, purchase history, and engagement patterns.

Two-way conversational SMS

Not just blasts. AI replies to customer texts in real time, handles routine questions, escalates complex ones.

Cart recovery automation

AI sends personalized cart-recovery SMS. Industry data: 30%+ recovery rates.

CRM-triggered campaigns

Triggered SMS based on CRM events: lead score, deal stage, contact behavior.

Compliance built in

TCPA, CTIA, opt-out handling automatic. SOC 2.

Flat $65/month

Compare to Attentive ($enterprise), Klaviyo SMS ($60+ added), Textedly ($26+).

FAQ