Frontdesk
Multi-Location

Multi-Location Call Routing Service

One number routes to many locations by ZIP, name, or POS context.

The problem

What you lose without Call Routing Service (Multi-Location).

Per-location phone numbers

No central routing

Cross-location handoff complex

How Frontdesk solves it

Call Routing Service tuned for Multi-Location.

Intelligent routing without menus

Multi-Location skip "press 1 for sales" and get conversational routing by intent.

CRM-aware routing

AI sees the caller name, deal stage, account tier, and routes accordingly.

Skills-based routing

Routes by rep specialty, language, or product line.

Time-of-day and on-call rules

Business hours route to team; after-hours route to on-call; weekends route to AI.

Cascading transfer for emergencies

Urgent calls escalate through your rotation until someone picks up.

Flat $65/month

No per-routing-rule fees. Build as many rules as you need.

FAQ

Multi-Location Call Routing Service FAQs

Common questions about Multi-Location Call Routing Service.

Contact support

AI-powered routing that uses conversation, CRM context, and rules to send calls to the right person on the first try. No menu trees.

Deploy your Multi-Location Call Routing Service today.

Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.

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