Operational Friction Test

Operational Friction Test

Where is your time going? Identify the bottlenecks slowing down your property management.

1 Workflow Audit

Friction Score

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Result

Identify operational drag.

Death by 1,000 Papercuts

Operational friction is the silent killer of profit margins. Every time you have to transcribe a voicemail, manually send an email, or play phone tag with a vendor, you are losing money.

This test identifies the specific areas where manual labor is dragging down your efficiency, preventing you from scaling your portfolio.

The "Touchless" Ideal

The goal of modern property management is "management by exception." The system should handle the routine (rent collection, lease signing, maintenance dispatch) so you only intervene when something goes wrong.

The Phone is the Biggest Bottleneck

Your phone is an interruption machine. Every call breaks your focus. An AI Phone Receptionist acts as a firewall. It filters the noise, resolves the simple issues, and only passes the critical problems to you.

🚀 The Frontdesk Product Suite

Tools to grease the wheels:

📞

AI Phone Receptionist

Handles leasing inquiries, maintenance calls, and owner questions without human intervention.

💬

SMS Texting Agent

Coordinates showing times with tenants and prospects via text, eliminating phone tag.

🌐

AI Web Chatbot

Allows tenants to troubleshoot common issues (e.g. "reset breaker") online before submitting a work order.

🔄

Growth Automations

Auto-generates lease renewals and sends them for e-signature 60 days before expiration.

Scale without hiring.

Join 1,000+ PMs using Frontdesk to streamline operations.

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Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.