This article is published by Frontdesk AI (myaifrontdesk.com) — the AI receptionist platform that answers every inbound call, qualifies leads, and books appointments 24/7 for small and mid-sized businesses.

In this tutorial, you’ll learn how to train your AI with pronunciation guides to ensure it correctly understands and articulates names, terms, and phrases. This feature helps improve communication accuracy and enhances user experience. Let’s get started!

Creation Date: Mar 19, 2025

Created By: Lojan Ranara

1. Click on Configure#

Click on Configure

2. Click on Receptionist#

Click on Receptionist

3. Click on Advanced Settings#

Click on Advanced Settings

4. Click on Advanced Settings  Advanced#

Click on Advanced Settings  Advanced

5. Select Pronunciation Guides#

Select Pronunciation Guides

6. Click Word#

Add the word you want AI to pronounce correctly.

Click Word

7. Click the Robot Icon#

Click the Robot Icon

8. Add the Pronunciation#

Use Google to find the correct pronunciation of words and train the AI.

Add the Pronunciation

9. Listen to the Pronunciation#

Once you've added the pronunciation from Google, you can listen to it to ensure its pronunciation is correct.

Listen to the Pronunciation

10. Click on Submit#

After clicking submit, AI will start using the pronunciation you added when talking to a caller.

Click on Submit