Frontdesk
Support

SMS Forwarding for Support

Forward customer texts to a support queue, answered by AI after hours.

The problem

What you lose without SMS Forwarding App (Support).

Missed support texts

No after-hours coverage

No CRM

How Frontdesk solves it

SMS Forwarding App tuned for Support.

Forward and answer

Support forward business texts to the right place, and an AI agent can reply automatically.

One business number

Texts come into a dedicated business line, not scattered personal phones.

Route to the right person

Send incoming texts to a teammate, a queue, or the AI based on rules.

Calls and texts together

Voice and SMS on one line, with shared context.

CRM built in

Every forwarded text and reply is saved to a contact with a summary.

Start for free

One price for forwarding, AI replies, calling, and the CRM.

FAQ

SMS Forwarding for Support FAQs

Common questions about SMS Forwarding for Support.

Contact support

An app that automatically sends incoming text messages from one number to another person, device, or system, so the right person sees them.

Deploy your SMS Forwarding for Support today.

Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.

Ready to go live

Get your AI Workforce for free, today.

Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.

No credit card requiredGo live in under 5 minutesCancel anytime