Frontdesk
Maintenance fact sheet

The cost of emergency maintenance calls

An after-hours emergency dispatch typically costs $150 to $500 in overtime and trip charges, and a mishandled emergency such as an undispatched flood can cost thousands in property damage.

Why correct triage pays for itself.

By the numbers

$150-500

per after-hours emergency dispatch

Industry maintenance data

$1,000s

damage from a missed true emergency

Frontdesk model, 2026

24/7

triage that prevents both

Triage controls cost both ways

Dispatching a tech for a non-emergency wastes overtime, while failing to dispatch a real emergency causes damage. Accurate AI triage avoids both expensive mistakes.

Never miss another tenant call

Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.

FAQ

More on the cost of emergency maintenance calls

Common follow-up questions property managers ask.

Contact support

It applies your emergency definitions and escalation rules, asking clarifying questions before dispatching or deferring.

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