Frontdesk delivers personalized promo code campaigns across outbound AI voice, SMS, email, WhatsApp, Instagram DM, and TikTok DM — with live code application in Shopify, WooCommerce, BigCommerce, Magento, Square, and Clover so shoppers redeem without copy-pasting codes.
+0-40%
Redemption lift
Voice, SMS, DM, email
Channels
Live in chat
Code application
0+
Platforms
Works with every major ecommerce platform
Shopify
Shopify, Shopify Plus, Shopify POS
WooCommerce
WordPress / WooCommerce stores
BigCommerce
BigCommerce, BigCommerce B2B
Magento
Adobe Commerce, Magento Open Source
Square
Square POS, Square Online, Square for Retail
Clover
Clover POS + Clover Go
The Problem
Klaviyo, Attentive, Postscript, Mailchimp, Yotpo SMS, and Omnisend send a code via SMS or email — but shoppers leave the message and shop directly, forgetting the code entirely at checkout.
Public promo codes get scraped by Honey, RetailMeNot, and Slickdeals — and end up costing margin on shoppers who would have paid full price. Without per-shopper dynamic codes, you cannot prevent this.
Generating, distributing, and tracking 50,000 unique single-use codes across Shopify, WooCommerce, BigCommerce, Magento, Square POS, and Clover is operationally painful — and reconciling redemption analytics across platforms is worse.
Expired codes, wrong-store codes, sale-exclusion codes — every promo creates Gorgias / Zendesk / Re:amaze tickets. Floor staff at Square POS / Clover / Lightspeed stores get pulled off the floor to look up codes.
How Frontdesk Works
Built for retail brands and merchants on Shopify, WooCommerce, BigCommerce, Magento, Square, Clover — and every other major commerce platform.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk places outbound voice calls and sends SMS / MMS / WhatsApp / Instagram DM / TikTok DM with personalized promo codes — drawn from Shopify Discounts, WooCommerce Coupons, BigCommerce Promotions, Magento Catalog Price Rules, Square Promotions, and Clover Discounts.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk applies the code to the shopper's cart in conversation — generating Shopify checkout links with codes pre-applied, WooCommerce / BigCommerce / Magento cart updates, and Square POS / Clover / Lightspeed in-store discount holds.
More capabilities
Frontdesk generates unique single-use codes per shopper to prevent coupon-aggregator leakage — synced with Shopify Discounts, WooCommerce Smart Coupons, BigCommerce Promotions, and Magento Catalog Price Rules.
When a shopper says "my code doesn't work," Frontdesk looks up the code in Shopify / WooCommerce / BigCommerce / Magento / Square POS / Clover, diagnoses the issue (expired, wrong store, sale exclusion), and reissues a working code or escalates to Gorgias / Zendesk / Re:amaze.
Frontdesk unifies redemption analytics across Shopify, WooCommerce, BigCommerce, Magento, Square, and Clover — surfacing redemption rate by channel, VIP tier, code type, and time window.
Integrations
Frontdesk is platform-agnostic and integrates bidirectionally with Shopify, Shopify Plus, Shopify POS, WooCommerce, BigCommerce, Magento (Adobe Commerce), Wix Commerce, Squarespace Commerce, Salesforce Commerce Cloud, Square POS, Square for Retail, Clover, Lightspeed Retail, Lightspeed eCom, Toast POS, NCR, Heartland Retail, NetSuite, Brightpearl, Cin7, Klaviyo, Attentive, Postscript, Yotpo, Smile.io, LoyaltyLion, Gorgias, Zendesk, Re:amaze, Intercom, Loop Returns, Returnly, Happy Returns, Narvar, AfterShip, Amazon Seller Central, eBay, Etsy, Walmart Marketplace, TikTok Shop, Instagram Shopping, and Google Shopping. Orders, customers, returns, loyalty, support, and lifecycle data sync in real time.
Shopify
Shopify, Shopify Plus, Shopify POS
WooCommerce
WordPress / WooCommerce stores
BigCommerce
BigCommerce, BigCommerce B2B
Magento
Adobe Commerce, Magento Open Source
Square
Square POS, Square Online, Square for Retail
Clover
Clover POS + Clover Go
Full integration coverage
Customer stories
Real brands and merchants using Frontdesk to handle thousands of calls and messages per month — across orders, returns, wholesale, and after-hours support.
Who it's for
Shopify Plus promo code campaigns (Shopify Discounts)
WooCommerce Smart Coupons, BigCommerce Promotions, Magento Catalog Price Rules
Square POS, Clover, Lightspeed in-store coupons
First-time shopper, win-back, and replenishment coupons
VIP and loyalty-tier dynamic codes (Yotpo, Smile.io, LoyaltyLion)
D2C brands replacing Klaviyo / Attentive / Postscript code blasts
Marketplace promo codes on Amazon, eBay, Etsy, Walmart Marketplace, TikTok Shop
Birthday, anniversary, and event-driven coupons
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, Instagram DMs, TikTok messages, Facebook Messenger, and marketplace messages (Amazon, eBay, Etsy, Walmart Marketplace) are answered instantly with order-, product-, and inventory-aware context — across Shopify, WooCommerce, BigCommerce, Magento, Square, Clover, Lightspeed, Toast, and every major retail stack.
Step 2
Order updates, return requests, customer notes, loyalty points, support tickets, and follow-up tasks flow into Shopify, Shopify Plus, WooCommerce, BigCommerce, Magento (Adobe Commerce), Salesforce Commerce Cloud, Square, Clover, Lightspeed, NetSuite, Klaviyo, Gorgias, Zendesk, and Re:amaze in real time. No copy-paste, no missing context.
Step 3
Abandoned cart recovery, browse abandonment, post-purchase nurture, replenishment reminders, win-back campaigns, review requests, restock alerts, BOPIS pickup reminders, and shipping delay outreach fire automatically — coordinated across Klaviyo, Attentive, Postscript, Mailchimp, Yotpo, and Smile.io without overlap.
Step 4
Cross-channel dashboards track first-response time, contact-to-resolution rate, deflection rate, abandoned-cart recovery rate, review-collection rate, NPS, repeat-purchase lift, and AOV impact — across Shopify, WooCommerce, BigCommerce, Magento, Amazon, eBay, Etsy, Walmart Marketplace, and your in-store POS.
Explore more
More from Outbound Campaigns
AI outbound voice + SMS for product launches, flash sales, holidays, and promos.
Retail AI hub
Frontdesk runs inbound chat, orders, returns, and recovery — and integrates with every commerce platform retail brands and merchants use.
What this page covers
Topics, integrations, channels, platforms, and workflows covered by AI Promo Code Campaigns.
Built for Shopify Plus promo code campaigns, percent-off discounts, dollar-off discounts, free-shipping promos, BOGO offers, tiered discounts, first-time shopper coupons, win-back coupons, replenishment promos, abandoned-cart coupons, and birthday/anniversary coupons. Replaces or augments Klaviyo Coupons, Attentive Campaigns, Postscript Campaigns, Mailchimp Promo Codes, Yotpo SMS Coupons, and Omnisend Coupons with two-way conversational AI. Works with single-use codes, multi-use codes, dynamic codes per shopper, and tiered VIP coupons.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what retail brands and merchants ask most.
Contact supportKlaviyo, Attentive, Postscript, Mailchimp, Yotpo SMS, and Omnisend deliver codes — but cannot apply them at checkout or troubleshoot "code doesn't work" issues. Frontdesk does both via outbound + two-way voice and SMS, with live application in Shopify, WooCommerce, BigCommerce, Magento, Square, and Clover.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
