Frontdesk delivers personalized restock notifications across outbound AI voice, SMS, MMS, email, WhatsApp, Instagram DM, and TikTok DM — with live order capture in Shopify, WooCommerce, BigCommerce, Magento, Square, and Clover the moment a sold-out SKU comes back in stock.
+0-50%
Restock conversion lift
Voice, SMS, DM, email
Channels
Live in chat
Order capture
< 0s
Marketplace response
Works with every major ecommerce platform
Shopify
Shopify, Shopify Plus, Shopify POS
WooCommerce
WordPress / WooCommerce stores
BigCommerce
BigCommerce, BigCommerce B2B
Magento
Adobe Commerce, Magento Open Source
Square
Square POS, Square Online, Square for Retail
Clover
Clover POS + Clover Go
The Problem
Klaviyo Back in Stock, Attentive Back-in-Stock, Postscript Back-in-Stock, Mailchimp Back-in-Stock, Yotpo SMS, and Omnisend Back-in-Stock send a blast — but the shopper has moved on, bought from a competitor on Amazon/eBay/Etsy, or forgotten they ever wanted the SKU.
A restock blast hits 5,000 shoppers simultaneously. The SKU sells out in 3 minutes. 4,800 shoppers get a "sold out" page and leave frustrated.
Amazon, eBay, Etsy, Walmart Marketplace, and TikTok Shop all need restock coordination — and marketplace shoppers buy from whoever responds first.
Floor staff at Square POS, Clover, and Lightspeed stores get pulled off the floor to answer "do you have X in stock?" calls. Gorgias, Zendesk, Re:amaze, Intercom, Help Scout, and Front tickets pile up.
How Frontdesk Works
Built for retail brands and merchants on Shopify, WooCommerce, BigCommerce, Magento, Square, Clover — and every other major commerce platform.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk captures restock alert requests live in conversation — over voice, SMS, web chat, Instagram DM, TikTok DM, WhatsApp, and email — synced to Shopify, WooCommerce, BigCommerce, Magento, Square POS, and Clover inventory.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
When a SKU comes back in stock, Frontdesk tiers the outbound — VIPs and loyalty members get a personal voice call first, then SMS, then email — so the shoppers who matter most buy before the SKU sells out again.
More capabilities
Shoppers can buy live over voice or SMS — Frontdesk creates Shopify draft orders, WooCommerce / BigCommerce / Magento orders, and Square POS / Clover / Lightspeed in-store reservations the moment the restock lands.
Frontdesk coordinates restock across Amazon Seller Central, eBay, Etsy, Walmart Marketplace, TikTok Shop, Instagram Shopping, Facebook Marketplace, and Google Shopping — sub-60-second response to marketplace shoppers asking about restock.
When inventory drops below threshold, Frontdesk fires a "low stock" outreach — urging waitlisted shoppers to buy now — across Shopify, WooCommerce, BigCommerce, Magento, Square POS, and Clover.
Integrations
Frontdesk is platform-agnostic and integrates bidirectionally with Shopify, Shopify Plus, Shopify POS, WooCommerce, BigCommerce, Magento (Adobe Commerce), Wix Commerce, Squarespace Commerce, Salesforce Commerce Cloud, Square POS, Square for Retail, Clover, Lightspeed Retail, Lightspeed eCom, Toast POS, NCR, Heartland Retail, NetSuite, Brightpearl, Cin7, Klaviyo, Attentive, Postscript, Yotpo, Smile.io, LoyaltyLion, Gorgias, Zendesk, Re:amaze, Intercom, Loop Returns, Returnly, Happy Returns, Narvar, AfterShip, Amazon Seller Central, eBay, Etsy, Walmart Marketplace, TikTok Shop, Instagram Shopping, and Google Shopping. Orders, customers, returns, loyalty, support, and lifecycle data sync in real time.
Shopify
Shopify, Shopify Plus, Shopify POS
WooCommerce
WordPress / WooCommerce stores
BigCommerce
BigCommerce, BigCommerce B2B
Magento
Adobe Commerce, Magento Open Source
Square
Square POS, Square Online, Square for Retail
Clover
Clover POS + Clover Go
Full integration coverage
Customer stories
Real brands and merchants using Frontdesk to handle thousands of calls and messages per month — across orders, returns, wholesale, and after-hours support.
Who it's for
Shopify Plus restock alerts (replacing Back in Stock app, Restock Rocket, Swym)
WooCommerce, BigCommerce, Magento back-in-stock notifications
Square POS, Clover, Lightspeed in-store restock alerts
D2C brands replacing Klaviyo / Attentive / Postscript Back-in-Stock
Hot-SKU brands (sneakers, jewelry, electronics, beauty drops)
Multi-location retail with inventory variance
Marketplace restock on Amazon, eBay, Etsy, Walmart Marketplace, TikTok Shop
Subscription box brands with limited-edition SKUs
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, Instagram DMs, TikTok messages, Facebook Messenger, and marketplace messages (Amazon, eBay, Etsy, Walmart Marketplace) are answered instantly with order-, product-, and inventory-aware context — across Shopify, WooCommerce, BigCommerce, Magento, Square, Clover, Lightspeed, Toast, and every major retail stack.
Step 2
Order updates, return requests, customer notes, loyalty points, support tickets, and follow-up tasks flow into Shopify, Shopify Plus, WooCommerce, BigCommerce, Magento (Adobe Commerce), Salesforce Commerce Cloud, Square, Clover, Lightspeed, NetSuite, Klaviyo, Gorgias, Zendesk, and Re:amaze in real time. No copy-paste, no missing context.
Step 3
Abandoned cart recovery, browse abandonment, post-purchase nurture, replenishment reminders, win-back campaigns, review requests, restock alerts, BOPIS pickup reminders, and shipping delay outreach fire automatically — coordinated across Klaviyo, Attentive, Postscript, Mailchimp, Yotpo, and Smile.io without overlap.
Step 4
Cross-channel dashboards track first-response time, contact-to-resolution rate, deflection rate, abandoned-cart recovery rate, review-collection rate, NPS, repeat-purchase lift, and AOV impact — across Shopify, WooCommerce, BigCommerce, Magento, Amazon, eBay, Etsy, Walmart Marketplace, and your in-store POS.
Explore more
More from Outbound Campaigns
AI outbound voice + SMS for product launches, flash sales, holidays, and promos.
Retail AI hub
Frontdesk runs inbound chat, orders, returns, and recovery — and integrates with every commerce platform retail brands and merchants use.
What this page covers
Topics, integrations, channels, platforms, and workflows covered by AI Restock Notification Campaigns.
Built for Shopify Plus restock alerts, back-in-stock notifications, waitlist notifications, low-stock alerts, restock email replacement, restock SMS replacement, sold-out SKU recovery, dropping-soon alerts, and pre-order notifications. Replaces or augments Klaviyo Back in Stock, Attentive Back-in-Stock, Postscript Back-in-Stock, Mailchimp Back-in-Stock, Yotpo SMS Back-in-Stock, Omnisend Back-in-Stock, Back in Stock app for Shopify, Restock Rocket, Notify Me Back in Stock, and Swym Back in Stock with two-way conversational AI.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what retail brands and merchants ask most.
Contact supportKlaviyo Back in Stock, Attentive Back-in-Stock, Postscript Back-in-Stock, Mailchimp Back-in-Stock, Yotpo SMS, Omnisend, Back in Stock app for Shopify, Restock Rocket, Notify Me, and Swym all send blasts — but cannot have a two-way conversation or tier outreach. Frontdesk adds outbound voice, two-way SMS, and live order capture across Shopify, WooCommerce, BigCommerce, Magento, Square, and Clover.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
