A therapy intake call typically covers what the client is seeking help with, insurance and payment, availability and scheduling, location or telehealth preference, and therapist fit. Capturing these upfront speeds the path to a first session.
What every first call needs to capture.
By the numbers
5
core intake topics
insurance
top client concern
fit
the deciding factor
Gathering presenting concern, insurance, availability, and preferences on first contact removes back-and-forth and gets the client booked faster. AI handles intake consistently and books the first session without phone tag.
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Yes. AI collects the key intake details and books the first session, then briefs the therapist.
Ready to go live
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
