Protect the hour you are with a client
A therapist should not interrupt a session to answer the phone, but the caller will not wait. AI answers every call instantly, so being fully present with one client never costs the practice the next one.
Practice Operations fact sheet
Therapy practice missed-call rate
Therapy practices miss a high share of calls, often 40 percent or more, because clinicians are in session and small practices lack full phone coverage. Each missed call is frequently a prospective client who books elsewhere.
In-session means unanswered.
By the numbers
40%+
of calls missed
Frontdesk operator benchmark, 2026
in session
top reason
0
missed calls with 24/7 AI
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
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Related therapy facts
FAQ
More on therapy practice missed-call rate
Common follow-up questions operators ask.
Contact supportAlways-on AI answering. It captures every call while the therapist stays focused on the client in the room.