Real Estate use cases
Every listing inquiry answered while the buyer is still on the page, with showings booked and follow-up that never sleeps. Browse 20 workflows real estate teams run on Frontdesk.
Every workflow is assembled from the same blocks: fields on tickets and contacts, sequences that react when they change, and an AI that talks on every channel. Pick one to see how it runs.
Speed to lead
Reach new leads while they are still on your website, and follow up like your best rep every time.
Web chat to booked appointment
Site visitors ask about listings in chat and end with a booked showing.
See the workflow →New lead welcome sequence
Every new lead gets the same first 48 hours, whether the agent is at a closing or asleep.
See the workflow →Quote follow-up sequence
After a listing presentation, the follow-up cadence runs until the seller decides.
See the workflow →Referral intake automation
Referred clients get a same-day welcome call that names the referrer, who gets thanked.
See the workflow →Missed calls and after-hours coverage
Answer what rings, rescue what does not, and keep nights, weekends, and holidays covered.
Missed-call text back
Missed buyer calls get a text in seconds, before the next agent in the search results answers.
See the workflow →Voicemail to ticket
Listing-line voicemails become transcribed tickets assigned by property.
See the workflow →Overflow call answering
Open-house weekends stop sending overflow to voicemail; every caller gets availability and a showing.
See the workflow →Holiday and weekend coverage
Weekend and holiday inquiries book showings for the week while the team is off.
See the workflow →Spam and solicitor screening
Lead-gen pitches get screened while genuine buyers ring through.
See the workflow →Scheduling and reminders
Fill the calendar, confirm it, and recover the slots that fall through.
Reviews and feedback
Ask at the right moment, and intercept problems before they go public.
Negative feedback intercept
A rough-transaction score reaches the broker before it reaches the review sites.
See the workflow →CSAT surveys by text
Per-milestone check-ins score the transaction experience while it can still be fixed.
See the workflow →Testimonial collection calls
Fresh closings become recorded stories with permission on tape, ready for marketing.
See the workflow →Front office and reception
Every caller greeted, understood, and routed, in any language, with their history loaded.
Call triage and transfer
Buyer, seller, and vendor calls route to the right agent with context attached.
See the workflow →Bilingual call answering
Buyers get served in their language, with preferences remembered for the whole transaction.
See the workflow →Known-caller recognition
Active clients never repeat their situation; the AI knows the property and the stage.
See the workflow →Ticket buttons and field automations
Add a field to any ticket and let flipping it run the work. Your team makes the decision, Frontdesk does the follow-through.
Callback request button
Buyer and seller callback requests get dialed on schedule, logged to the contact.
See the workflow →Approval status automation
Application approved flips one field, and the renter gets the call, the paperwork, and a signing slot.
See the workflow →VIP flag routing
Repeat investors and referral sources get recognized, prioritized, and never left in a queue.
See the workflow →