Frontdesk
Built for Primary Care

Answering Service for Medical Offices for Primary Care

Frontdesk handles primary care booking, refill triage, lab inquiries, and routine office questions.

The problem

What Primary Care lose without Answering Service for Medical Offices.

Refill calls dominate

Annual physical booking volume

Lab result questions repetitive

How Frontdesk solves it

Answering Service for Medical Offices tuned for Primary Care.

HIPAA + BAA on day one

Primary Care get encrypted PHI handling, SOC 2 Type II, and BAA before the first call.

Patient calls answered 24/7

Appointment booking, refill triage, lab result inquiries, intake. AI handles 95%.

EHR sync (Athenahealth, Epic, Cerner)

Native integrations with Athenahealth, Epic, Cerner, eClinicalWorks, Practice Fusion.

Crisis routing built in

Detects chest pain, severe symptoms, mental health crises. Routes to 911, on-call MD, or your protocol.

Bilingual on every plan

English and Spanish standard. 18 more languages available.

Flat $109/month

Compare to medical answering services at $300 to $1,500/month with HIPAA premiums.

FAQ

Answering Service for Medical Offices for Primary Care FAQs

Common questions about Answering Service for Medical Offices for Primary Care.

Contact support

Frontdesk for medical practices with HIPAA + BAA, native EHR sync, and crisis routing. WellReceived and notifyMD lead the human-only category.

Deploy your Answering Service for Medical Offices for Primary Care today.

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