How is this different from Ambs or AnswerMTI?

Ambs and AnswerMTI are human answering services charging per-minute. Frontdesk is AI-first, flat $65/month, with native PM software sync. Human escalation available when needed.

Can it handle multifamily-specific calls?

Yes. Frontdesk is trained on apartment-leasing workflows: tour scheduling, pricing inquiries, pet policy, amenity questions, lease renewals, and security deposit details.

Will tenants know they are talking to AI?

Most will not. Frontdesk uses conversational AI voice, handles interruptions, and pauses for context like a trained leasing agent.

What about emergency maintenance?

Keyword detection triggers cascading dispatch. Calls about leaks, no heat, or lockouts route to the on-call super first, then backup, then PM. Work order logged automatically.

Maintenance

Apartment Maintenance Answering Service

Frontdesk handles every maintenance call. Emergency keywords trigger cascading dispatch to the right tech.

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The problem

What you lose without Apartment Answering Service (Maintenance).

Emergency calls hit voicemail

No keyword triage

Work orders manual

How Frontdesk solves it

Apartment Answering Service tuned for Maintenance.

Every leasing inquiry answered

Maintenance get an AI agent that picks up on the second ring, qualifies the prospect, and books the tour. 44% of inquiries arrive after hours.

Maintenance dispatched in seconds

Emergency keywords trigger cascading transfer to the right tech. Work order logged to your PM software.

Resident requests handled live

Lease questions, rent payment confirmations, common FAQs. The AI answers without escalation.

Native AppFolio, Buildium, Yardi sync

Every call lands in your PM software as a lead, work order, or resident note. Automatically.

Bilingual on every plan

English and Spanish standard. AI detects language at the first word.

Flat $65/month per property

No per-call fees. Add as many units as you need on the same plan.

FAQ