GoHighLevel Integration

Connect your GoHighLevel account to Frontdesk so your AI receptionist can book appointments directly on a GoHighLevel calendar. The connection uses OAuth, so you sign in to GoHighLevel once and never have to copy an API key.

Prerequisites

  • A Frontdesk AI account with an active receptionist
  • A GoHighLevel account with at least one calendar set up

Connecting GoHighLevel

  1. Open your receptionist dashboard and click App Integrations in the sidebar.
  2. Find the Gohighlevel card. You can use the search bar or browse the category tabs.
  3. Click Integrate Now. The "Integrate with Gohighlevel" panel opens with three steps: Connect, Calendar, and Complete.
  4. On the Connect step, click Connect to Gohighlevel. A popup window opens where you sign in to GoHighLevel and authorize Frontdesk.
  5. After you approve access, the popup closes and the panel shows Successfully Connected!
  6. Click Next to move to the calendar step.

Selecting a calendar

On the Select GoHighLevel Calendar step, Frontdesk loads the calendars from your GoHighLevel account:

  1. Open the Select Calendar dropdown and choose the calendar you want appointments booked on.
  2. Click Next. The Complete step confirms the integration.
  3. Click Activate Integration.

Frontdesk creates an appointment booking workflow tied to that calendar. From then on, whenever a caller wants to book or schedule an appointment, your AI receptionist collects the details and books the event on your GoHighLevel calendar. The caller also receives an SMS confirmation.

Managing the connection

Once connected, the Gohighlevel card in App Integrations shows a green Connected badge with two buttons:

  • Disconnect removes the GoHighLevel connection.
  • Check connection reopens the integration panel so you can verify the connection or change the selected calendar.

Connecting through Scheduling

GoHighLevel is also available as a calendar provider in the Scheduling setup. If you prefer, you can connect it there instead of through App Integrations. Both paths create the same appointment booking workflow.

Troubleshooting

  • Popup was blocked -- if you see a "Popup was blocked" warning, allow popups for the Frontdesk dashboard in your browser and click Connect to Gohighlevel again.
  • No calendars found -- if the calendar step shows "No calendars found in your GoHighLevel account," create a calendar in GoHighLevel first, then click Retry.
  • Connection check failed -- if the dashboard cannot verify your connection status, refresh the page. If the problem persists, disconnect and reconnect.
  • Please connect to GoHighLevel first -- you cannot advance past the Connect step until the OAuth flow finishes. Complete the sign-in in the popup window before clicking Next.

Need help?

If you get stuck, open the chat on app.myaifrontdesk.com and say "I need help setting up my GoHighLevel integration."