General Settings
The General Settings page lets you manage account-level preferences that apply across your Frontdesk AI experience.
Accessing General Settings
- Open your receptionist dashboard.
- Navigate to the General Settings page from the sidebar.
The page header reads General Settings with the subtitle "Manage your general settings."
Time Zone
The main setting on this page is your Time Zone.
Why it matters
Your time zone controls how all dates and times are displayed across the application, including:
- Call log timestamps
- Appointment scheduling
- Notification delivery times
- Scheduled activities and reports
Setting your time zone
- On the General Settings page, find the Time Zone Settings card.
- Use the time zone selector to pick your preferred time zone.
- Your selection is saved automatically.
A note at the bottom of the card reminds you: "Your current time zone will be used for all notifications and scheduled activities."
Account-level settings
Additional account settings are available under Settings in the User Dashboard sidebar. The Settings page is organized into tabs:
- Account Settings -- update your account profile information
- Manage Password -- change your login password
- Timezone -- set your global time zone preference (when the global timezone feature is enabled)
- Manage Subscription -- view and manage your subscription plan (see Plans & Pricing)
- Manage Usage -- view promotional credits and coupon codes
- Manage Credits -- view credit balances and configure auto-reload (see Credits & Usage)
To access these, click Settings in the User Dashboard sidebar.