Frontdesk
After-Hours

After-Hours Lead Alerts

Frontdesk routes after-hours alerts to the on-call rep — with escalation rules if they don’t respond in time.

The problem

What you lose without Lead Alerts (After-Hours).

After-hours leads lost overnight

No on-call rotation

Weekend pipeline going dark

How Frontdesk solves it

Lead Alerts tuned for After-Hours.

Alerts the right person instantly

When a hot lead lands for after-hours, the right team member gets pinged — by Slack, SMS, push, or email — in seconds.

AI-scored urgency

Alerts triggered by AI-detected intent — not by every form submission.

Cross-channel signal

Surfaces signal from calls, texts, chat, email, and forms — one alert system, every channel.

Mobile-first delivery

Push, SMS, Slack mobile — the alert reaches your team wherever they are.

Smart routing

Round-robin, by-specialty, by-territory — the right person gets the alert every time.

Snooze + escalate

If the first responder doesn’t act, the alert escalates to backup automatically.

FAQ

After-Hours Lead Alerts FAQs

Common questions about After-Hours Lead Alerts.

Contact support

Yes — after-hours typically lose deals to slow response. Lead alerts close the gap by surfacing hot leads to the right person, immediately.

Deploy your After-Hours Lead Alerts today.

Forward your traffic, train Frontdesk on your business, go live in minutes. No new hardware, no contracts.

Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.

No credit card required
Go live in under 5 minutes
Cancel anytime