Auto-Open Widget: Trigger the Chat Window After Visitor Inactivity
Configure the chatbot to open automatically after a visitor has been on the page for a set number of seconds. Auto-open catches visitors who might not notice the widget on their own.
How It Works
In the Behavior settings tab, set the Auto-Open delay in seconds. The widget stays minimized on load and opens after the timer expires. Combine with a custom greeting to start a targeted conversation.
- Configurable delay in seconds
- Widget opens with greeting message visible
- Works on desktop and mobile
- Does not re-open if visitor closes the widget
- Combine with proactive greeting for higher engagement
Who Uses This
High-traffic landing pages
Open the chat after 10 seconds to engage visitors who are reading your offer before they decide to leave.
Pricing pages
Auto-open with a question like "Have a question about pricing?" when a visitor spends time on your pricing page.
Product pages
Trigger the chat on product pages to help visitors who are comparing options.
Frequently Asked Questions
Will the widget re-open if a visitor closes it?
No. If the visitor closes the widget, it will not auto-open again during the same session.
Can I set a different delay per page?
The delay is configured per chatbot. You can create separate chatbots with different settings for different pages.