SMS Sequences: Multi-Step Automated Text Message Campaigns
Build multi-step automated SMS sequences that send texts to contacts at defined intervals. Each step has its own message. Contacts move through steps based on time or response.
How It Works
Create a sequence with steps, each with a message and a delay. Enroll contacts manually or via CRM trigger. The system sends each message at the configured time and logs replies.
- Multi-step SMS sequences
- Configurable delay between steps
- Personalized message per step
- Auto-remove on reply or opt-out
- CRM trigger enrollment
- Reply handling and logging
Who Uses This
Lead nurture
Send a series of texts over 7 days to move a new lead toward booking.
Onboarding
Welcome new customers with a sequence of helpful texts after signup.
Re-engagement
Send a series of texts to contacts who have not responded in 30 days.
Frequently Asked Questions
What happens if a contact replies?
The reply is logged and you can configure the sequence to pause or stop on receipt of any reply.
Can contacts opt out mid-sequence?
Yes. Contacts who reply STOP are removed from the sequence and added to the opt-out list.